Daily routines are slipping
Meals, drinks, washing, dressing or medication routines are being missed or becoming difficult.
Patient, familiar support for people living with dementia, built around the person’s routines, dignity and wish to remain at home.

Familiarity matters
Dementia affects every person differently. Good support begins with life history, communication, preferences and the small routines that help a day feel recognisable.
When to ask for help
There is no single moment when home care must begin. Families often start a conversation when one or more parts of daily life are becoming harder to manage safely or consistently.
Meals, drinks, washing, dressing or medication routines are being missed or becoming difficult.
The person is becoming more anxious, disoriented or reluctant to do things they previously managed.
Caring responsibilities are affecting sleep, work, health or the ability to take a regular break.
Practical support
The exact support is agreed through an assessment and written care plan. Depending on the person’s needs, it may include:
Patient, respectful help with washing, dressing, oral care and continence routines.
Preparing familiar food, offering drinks and supporting regular mealtimes.
Agreed prompts or support in line with the person’s care plan and safe working procedures.
Conversation, reassurance and meaningful activities based on interests and abilities.
Support moving around the home and following agreed measures that reduce avoidable risks.
Agreed handovers and updates so the people involved in care understand what has changed.
A clear starting point
You do not need to decide the number of visits or the type of care before getting in touch.
Share the routines that are working, what has changed and where the person or family needs help.
We discuss personal care, nutrition, medication, mobility, communication, risks and preferences.
The plan sets out what support will be provided, when it will happen and the outcomes that matter.
Care should be reviewed when routines, abilities, risks or family circumstances change.
Choosing the level of support
The right option depends on the person rather than the diagnosis alone. A care assessment can help identify a practical starting point.
Visits at agreed times for personal care, meals, medication routines, companionship or other daily support.
Planned short-term support that gives a family carer time to rest, work or manage other commitments.
A care worker lives in the home when more continuous support and reassurance may be appropriate.
Need help comparing wider options? Read the Scarborough guide to home care, live-in care and care homes.
Understanding the difference
Search results for dementia care often mix home care agencies with residential care homes. They are different services, and the right choice depends on the person’s assessed needs and circumstances.
Choosing a provider
Questions families ask
Many people with mild-to-moderate dementia can continue living at home when the right support and risk planning are in place. What is safe and suitable depends on the person’s needs, home and support network, so care should be assessed and reviewed.
A care plan may include washing and dressing, continence care, meals and drinks, medication prompts, companionship, meaningful activity, mobility support, familiar routines and agreed updates for family members.
You can contact A Star Care before or after a diagnosis. A care assessment looks at the support needed now and what can be provided safely. Concerns about memory or a sudden change in behaviour should also be discussed with the person’s GP or relevant health professional.
Yes. Support may begin with home visits and be reviewed if routines, risks or family circumstances change. Depending on assessed needs and availability, options can include more frequent visits, respite care or live-in care.
With home care, support is provided in the person’s own home around familiar rooms, possessions and routines. A care home involves moving into a residential setting where staff support multiple residents. Neither option is right for everyone; assessed needs, safety, preferences, family support and affordability should all be considered.
Questions about paying for care? See the North Yorkshire care funding guide.
A free care assessment is a no-obligation conversation about the person’s routines, needs and what support may be suitable, subject to assessment and availability.