Professional background
Francess Jagne is the founder and Director of A Star Care Agency Limited and its CQC Registered Manager. She is a Nursing and Midwifery Council registered nurse with 20 years of experience in adult social care.
Francess also holds a Master of Science in Public Health from the London School of Hygiene & Tropical Medicine. Her clinical, care-management and public-health experience informs A Star Care's person-centred approach and the practical guidance published for families.
About the advice
Francess focuses on the questions that arise before a family arranges care: what different services mean, how to prepare for an assessment, what affects cost, where public funding may apply and how to organise a return home after hospital.
Guidance involving public services or funding links to current official information and carries a review date. It is general information and does not replace medical, legal or financial advice.